1998rich Privacy Policy – User Personal Data Protection
This Privacy Policy explains how 1998rich collects, uses, stores, and protects your personal information as a user of our platform in Malaysia.
Last Updated: 1 January 2026
1. Information We Collect
When you register and use the 1998rich platform, we collect the following categories of information to keep our services running smoothly and securely:
- Account Information: Full name, email address, phone number, date of birth, and the username you provided during registration. This information is used to verify your identity and manage your account.
- Payment Information: Transaction details in MYR including the payment method used (such as FPX or Boost), bank account numbers submitted for withdrawals, and records of deposit and withdrawal transactions. We do not store credit or debit card numbers directly.
- Device & Browser Information: IP address, device type, operating system, browser type and version, screen resolution, and language settings. This data helps us optimise how the platform displays on your device.
- Usage Data: Pages visited, games played, session duration, in-platform actions, and settings preferences. This data is used to improve the overall user experience.
- Cookies: Small data files stored on your device to maintain your login session, save display preferences, and support internal platform usage analytics.
2. How Is Your Information Used?
1998rich uses the information we collect solely for purposes related to platform operations and your user experience. We do not use your data for unrelated purposes without your consent.
- Processing account registrations and verifying user identities for platform security.
- Processing MYR deposit and withdrawal transactions accurately and securely.
- Sending account-related notifications such as transaction confirmations, security alerts, and policy updates.
- Detecting and preventing fraudulent activity, hacking attempts, or account misuse.
- Analysing aggregated usage patterns to improve platform design and performance.
- Complying with applicable laws and regulations in Malaysia.
- Providing effective customer support when you reach out to our team.
3. Cookies & Usage Tracking
The 1998rich platform uses functional cookies to ensure a smooth and consistent login experience. These cookies do not contain sensitive personal information and are not used to track your activity outside our platform.
There are two types of cookies used:
- Session Cookies: Active only during your login session and automatically deleted when you log out or close your browser.
- Persistent Cookies: Stored on your device for a set period to retain display preferences such as language and interface settings.
You can manage cookie settings through your browser preferences. However, disabling all cookies may affect certain platform functions, such as the ability to stay logged in.
4. Data Storage, Security & Information Sharing
Storage & Security
All 1998rich user data is stored on servers protected with industry-standard encryption. Connections between your device and our servers use SSL/TLS protocols to ensure that data in transit cannot be intercepted by third parties.
We restrict access to user data to only those staff members who require it to perform their duties. All personnel who handle user data are bound by strict confidentiality agreements.
Your data is retained for as long as your account remains active. Once your account is closed, personal data will be deleted or anonymised within a reasonable period, unless applicable law requires retention for a longer duration.
Sharing with Third Parties
1998rich does not sell, rent, or disclose users' personal data to third parties for marketing purposes. Your information may only be shared in the following limited circumstances:
- With approved payment service providers (such as FPX and Boost) to securely process your MYR transactions.
- When required by Malaysian law or a valid court order.
- To prevent fraud or unlawful activity that could compromise the security of the platform and other users.
5. User Rights, Policy Changes & How to Contact Us
Your Rights as a User
As a 1998rich user, you have the following rights regarding your personal data:
- Right to Access: You have the right to request a copy of the personal information we hold about you. This request can be made through our customer support team.
- Right to Rectification: If any of your personal information is inaccurate or out of date, you have the right to request a correction. Basic account details can be updated directly in your profile settings.
- Right to Erasure: You may request deletion of your account and associated personal data, subject to legal obligations that require us to retain certain records for a minimum period as set out by financial regulations.
- Right to Object: You may object to the processing of your data for specific purposes by contacting our team directly.
Changes to This Privacy Policy
1998rich reserves the right to update this Privacy Policy from time to time to reflect changes in platform operations, applicable laws, or improvements to our data protection practices. Any material changes will be communicated to users via in-platform notifications or email. Continued use of the platform after changes take effect constitutes acceptance of the updated policy.
Contact Our Team
If you have any questions, concerns, or requests regarding your data privacy, please reach out to the 1998rich support team via:
Support Email:
Our team operates 24/7 and will respond in a timely manner. For general enquiries, you may also refer to our FAQ ours.